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Full Lash Extension Sets...

**Please plan to arrive to the salon 10 minutes prior to your appointment start time to facilitate the check-in process.

Before arriving for your appointment...
  • **Remove Eye Makeup. Makeup close to the eye area must be removed prior to the application process. We recommend using a mild, oil-free cleanser. Avoid oil-based makeup removers.
  • **Do not apply face creams or sunblock in the eye area. The oil found in many moisturizers prevents eyelash adhesive from bonding to the natural eyelash and reduces the longevity of your eyelash extensions.
  • **Do not wear mascara. Removing mascara can be very time-consuming and any residual makeup will prevent proper application of the extensions.
  • **Do not curl your lashes before your appointment. Extensions will not adhere to crimped eyelashes.


Thank you in advance for your consideration!

Cancellation Policy...

Due to the high demand for appointments, The Lash Loft has initiated a 50% service fee for late notice cancellations and no-shows. If the affected service is part of a discounted series, then the service will be forfeited.

If you must cancel, please give us at least 6 hours notice prior to your appointment in order to avoid the fee.

Also, please keep in mind that a credit card is required when booking your appointment. If one is not provided, we will be unable to hold and confirm your appointment.

We appreciate your understanding!

Refill Policy...

Due to the inconsistent nature of lash and application quality, The Lash Loft can no longer offer refills on work performed by other salons.

The lashes must be removed and a new set applied. We encourage new customers from other salons to take advantage of our first time customer specials. Lash Removal is a separate additional fee.

If you are wearing lashes from another salon and require removal, please call the front desk at (212) 353-2517 to insure there is enough time booked for the appointment to fulfill this requirement.

Thank you in advance.